Shipping policy

Orders placed before 3pm PST will be processed same day from Monday to Friday. Orders placed after 3pm on Friday will be shipped out on the first following work day.

Items processed via Aliexpress have a processing time between 1-5 business days. Items shipped via this method have a shipping period between 5-30 days on average. Please be patient and allow time for your order to be delivered to you, currently there are some delays within the supply chain system and so international shipping may be traveling as a slower than expected rate. We stand by the products delivered via this method and our refund policy applies to all items up to 30 days after the date your item is delivered.

Orders that require more processing time may be shipped after a few days such as items that are 3D printed. If you would like to know what our 3D print queue time is please reach out to us via the contact page: https://moxmotors.com/pages/contact-us. We can also be reached at support@moxmotors.com

All orders are fulfilled by us or by affiliate fulfillment services such as Amazon, Diode Dynamics, or Aliexpress. Orders are shipped via USPS, UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Special Line-YW, DHL Global Mail and S.F. Express at this time.